Introduction
We can assist you in providing your partners with a special value add by allowing them to participate in your processes through customer, sales or support portals. By providing a portal or platform, you have the opportunity to stand out from your competitors and create a special relationship with your business partners. For any user who interacts with your company, the ability to provide them with a portal should be considered. Whether it is an internet, extranet or individual solution for your customers, there are no limits to the unique experiences we can help you provide for your partners and customers.
Difference between platforms and portals
While the terms “digital platform” and “portal” are often used synonymously, there are differences regarding how they are used. You can learn more about these differences here.
Get in touch »Request a free consultationExplanation
There are different types of platforms, which can be external (such as a community platform) or internal (for your own employees). Community platforms like Ebay, real estate or sales platforms offer users the opportunity to exchange information, communicate with each other or advertise. As a user on a community platform, you can register in most cases and create or respond to offers. Essentially, these platforms present supply and demand opportunities to their users for goods, services or information. On the internal side, companies may create an internal platform to provide a digital workspace for their employees to house their work, data and communicate with each other.
Advantages of platforms
Expansion of your offering
More visibility and reachNew distribution channels
Open up new channelsAddressing new customer groups
Through a public platformInvestment in the future of your company
Long-term ROI for your companyExplanation
A portal offers digital access to a company by providing accessibility to various services for users. From the company’s point of view, these may be customer, consulting or document portals. Using the portal, users receive personal access to selected data and information to become a direct part of a specific process. These corporate portals will often provide chats, blogs or document archives in order to simplify communication.
Advantages of portals
New distribution channels
Open up new channelsLarger service network
Higher customer satisfactionInformation Retrieval
Long-term ROI for your companyNew customer groups
Growth for your companyCustomer loyalty
An important factor in globalizationAutomated processes
Efficiency increaseWe support you
Idea generation & brainstorming
Together we will consider how your company could benefit from its own portal or platform.Technology Consulting
We help you to choose the right technologies.Implementation
Implementation of portals and platforms.Maintenance & further development
Maintenance, renewal and further development of existing portals.Start with your contact request.
Platforms and portals offer helpful ways for a business to offer its partners and customers a unique value add for obtaining information, while concurrently creating a higher affinity between your company and them. Use of portals and platforms can allow information to be distributed quickly, they can regulate processes and allow user rights to be determined, and each of these functions can be continuously developed. Platforms and portals should be used as an opportunity to guarantee customers, employees and partners with quick and easy access to the information they need and to enhance communication while gathering information about the target group.
Examples
External to the company
Communication
Process Management
Marketing
Distribution
Support
And many more...
In-house
Communication
Process optimization
Production optimization
Knowledge transfer
And many more...
as a product
Advertising platform
Community
Entertainment
Education
Tool
Software as a Service Product
And many more...
Used correctly, a portal or platform can add real value to your business. It provides an autonomous vehicle for your business operations and can help your company to scale tremendously. However, this requires cross-industry expertise from the areas of development, business management and marketing.
Christoph Heike, CEO of Pacific Codeline LLC
This is how it works
Important approach in the realization of your portal or platform
When developing platforms or portals, there are far more considerations to be taken into account than the technical aspects alone. An application should provide its users with an ability to utilize it easily and intuitively, but the business aspect is also a crucial consideration. The entire structure of the targeted solution and service offering must provide added value for both the user and the company. Since the development of a platform or portal can be a very complex issue, our team at Pacific Codeline attaches great importance to ensuring the solution works for you even after it launches in the technical, economic and all other aspects.
If you would like to learn more about our approach, we look forward to hearing from you.
Get in touch »Request a free consultationand many more
Your advantages with Pacific Codeline
Rights of use & exploitation
You will receive the rights of use and exploitation of your work result.Secured
Should something go wrong with your project, we have IT liability insurance.Monitor the project's progress
We do not leave you in the dark. You will be continuously updated about the status of your project.Project management intern.
With our unique DADPR-System.Quality & Competence
We have already implemented countless projects from a wide range of industries.Future-proof and modern
We are distinguished above others in the industry through our modern working methods and future-proof technologies.Web design, UI & UX design possible
Pacific Codeline can also provide or broker design services including corporate, web, UI and mobile app design.Quick offer
You will typically receive an initial assessment within a few days.Discover other pages