Transforming Workforce Management: How we Revolutionized A&B's Staffing Operations with a Custom App.

Managing a large pool of part-time staff across various events and locations was a logistical nightmare for A&B Events. The process of scheduling shifts, confirming availability, and communicating with employees was done manually, often involving numerous phone calls and emails. This method was not only time-consuming but also prone to human error, leading to double bookings, miscommunication, and missed shifts. As A&B expanded, these issues multiplied, creating frustration among staff and clients alike.

In addition to scheduling challenges, A&B faced difficulties in tracking employee hours and processing invoices. The manual management of timesheets and payments often resulted in delays and discrepancies, leading to dissatisfaction among workers and an administrative burden on the HR team. It became clear that A&B needed a more efficient, automated solution to manage its operations and support its growth.

Recognizing the need for a comprehensive digital solution, A&B Events collaborated with Pacific Codeline to develop a custom mobile app tailored to their specific needs. This app empowered employees to take control of their work schedules, allowing them to view and accept available jobs in real-time, directly from their smartphones. The intuitive interface made it easy for staff to manage their availability, communicate with supervisors, and track their earnings, all in one place.

The app also integrated advanced invoicing and payroll features, automating the entire process from clocking in at events to generating accurate invoices. This not only eliminated errors but also significantly reduced the time and effort required for payroll management. For A&B's administrative team, the app provided a centralized platform to manage all aspects of staffing, from shift planning to performance tracking, with real-time data and analytics at their fingertips.